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Welcome to Swackett Support

Need help? We’re here for you! This support portal is your very fastest way to get an answer to questions about all things Swackett.

Scroll down for fast access to:

  • Search the Swackett Support Database
  • Get support for a specific Swackett App
  • See the most commonly used Support TAGS (tap and learn)

Still need help? Tap here to Submit a Support Ticket (user account required)

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Current App Versions

Swackett® for iOS iPhone platform
Version 5.2.7 (6200) iOS 11.4+ version
January 4, 2019 release date
Download on the App Store
Swackett® for macOS Mac platform
Version 5.2.0 (6076) macOS 10.12+ version
December 1, 2018 release date
Download on the Mac App Store
Atmospheric™ by Swackett® iPad platform
Version 2.2.7 (341) iOS 10.2+ version
January 7, 2019 release date
Download on the App Store
Depreciated Apps
These apps will continue to work on older devices and operating systems through 2018, but will no longer be updated. All of these apps will stop functioning after December 31st, 2018.
Why are these apps being depreciated? Read the backstory.
Peepometer iPad platform
Version 1.0.3 isOS 6,7,8 version
Depreciated status
Replace with Atmospheric™ by Swackett®
Flashometer™ iPhone platform
Version 1.0.4 iOS 6,7,8 version
Depreciated status
Swackett Classic for iPhone iPhone platform
Version 1.0.8 isOS 6,7,8 version
Depreciated status
Swackett for iPad iPad platform
Version 2.0.1 isOS 6,7,8 version
Depreciated status
Swackett X for Mac Mac platform
Version 1.7.1 macOS 10.10+ version
Depreciated status
Swackett, Jr. iPhone platform
Version 1.0.8 isOS 6,7,8 version
Depreciated status
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Version History: Swackett for iOS

Version 5.2.7

January 4, 2019

  • Added GPS Bypass button for for people in rural areas (who are experiencing prolonged pulsing blue GPS beacon).
  • Users can now skip or disable GSP location services and manage their custom locations exclusively via Settings.

Version 5.2.6

January 3, 2019

  • Faster GPS pinpointing at launch for people in rural areas (who are experiencing prolonged pulsing blue GPS beacon).
  • The return of the Dog Walking Index (by popular demand).

Version 5.2.5

December 22, 2018

  • Added Fresh Holiday Easter Egg Peeps
  • Added Dynamic Peep IQ “About This Peep” Button for Special Peeps
    – View detailed information about the Peep and it’s history
    – View information about the Peep Artist

Version 5.2.4

December 21, 2018

Optional Morning and Evening Weather Updates Delivered via Push Notification

  • Be made aware of important weather details at a glance — without unlocking your phone — or opening the Swackett app.
  • Weather Updates feature the very latest iOS 12.1 emojis.
  • Customizable delivery times.

Version 5.2.3

November 30, 2018

  • New Holiday Easter Eggs!
  • Today Widget Refinements:
    – Refined Temperature Extremes Widget
    – Refined Comfort Levels Widget
    – Refined Next Precipitation Widget
    – Refined Take It With Me Widget
  • Siri Shortcut Refinements:
    – Refined “When Will It Rain Siri” Shortcut
    – Refined “Take It With Me” Siri Shortcut (Swackettoomie)

Version 5.2.2

November 13, 2018

  • Today Widget Refinements:
    – Refined Temperature Extremes Widget
    – Refined Comfort Levels Widget
    – Refined Next Precipitation Widget
    – Refined Take It With Me Widget
  • Siri Shortcut Refinements:
    – Refined “When Will It Rain Siri” Shortcut
    – Refined “Take It With Me” Siri Shortcut (Swackettoomie)
  • Refinements to GPS Location Services for Speedier Screen Refreshes

Version 5.2.1

November 11, 2018

  • Added Today Widgets:
    – Temperature Extremes
    – Comfort Levels
    – Next Precipitation
    – Take It With Me
  • Siri Shortcut Updates:
    – Added “When Will It Rain Siri” Shortcut
    – Refined “Take It With Me” Siri Shortcut (Swackettoomie)

Version 5.2.0

November 3, 2018

  • Added “Take It With Me” Siri Shortcut : Just ask Siri to Swackettoomie and instantly view weather-appropriate items you’ll need if going outside.

Version 5.1.1

October 29, 2018

  • New Special Halloween Easter Eggs : They’re back! Social commentary and humor in peep art form.
  • Revised Weather Map Targeting Accuracy

Version 5.1.0

October 15, 2018

  • Hello World! 🙂
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Swackett for Android: Update

Swackett apps are not available for Android at this time.

Warning

Be aware that 3rd party web sites exist that claim to offer a free version of Swackett for Android for download. These sites are not licensed to distribute official Swackett apps.

Official Distributors of Swackett Apps for Android

Historically Swackett apps for Android have been available exclusively through through these reputable distributors:

  • Google Play Store
  • Amazon App Store

Swackett does not recommend any other Android distributors for our products.

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How to Set Custom Locations in Swackett 5 Series Apps for iOS

Swackett apps for iOS support up to 10 custom locations.  We’ve recently upgraded Custom Locations to make configuring them a simple, 3-step process. 🙂

Swackett comes preloaded with 10 locations from around the world. You can replace any of these by typing in a new city name and tapping the Done button. This will save your new location.

To activate the new location, simply open the Locations Shortcut panel (Step 01 above) and tap the city name.

Want More Control? You’ve Got It!

Tap the Validate GSP Coordinates button to view and refine your custom location to within 365 feet of where you are standing.

Got Questions? Having trouble with Custom Locations?

We can set your custom locations for you remotely. Create a Tech Support ticket on this site if you have any issues with Custom Locations.

 

 

 

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Activating Morning and Evening Weather Update Push Notifications

Swackett for iOS now features special weather updates sent to your phone in the morning and evening (via push notification). At a glance you can now be made aware of important weather details — without unlocking your phone — or opening the Swackett app.

Up-to-date weather details for your current location are crafted into a brief update message — with full details available with a single tap via the Swackett app.

Activation

To activate these push notifications go to Settings, scroll down to the Push Notification section, and enable your desired time of delivery. Morning updates can be received during the 5:00 AM, 6:00 AM, 7:00 AM and 8:00AM hours (usually delivered at the top of the hour. Similarly, Evening updates can be received during the 5:00 PM, 6:00 PM, 7:00 PM and 8:00PM hours

 Morning and Evening Weather Updates require Swackett for iOS version 5.2.4 or greater.

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Dark Mode Upgrade for macOS 10.14 Mojave

Swackett for macOS supports Dark Mode for use in dark environments — and for people whom appreciate the cool dark look. 🙂

Swackett will honor Dark Mode as set by the operating system (requires macOS 10.14 Mohave). You can override the operating system below — forcing Swackett’s user interface to appear in light or dark mode (requires PRO version of Swackett).

Full Dark Mode support requires Swackett for macOS version 5.2.0 or greater.

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Version History: Swackett for macOS

Version 5.2.0 

December 1, 2018

  • Full Support for macOS 10.14 Mojave
  • Dark Mode Overhaul and Upgrade
    – Swackett will adopt Light or Dark modes based on the current macOS setting (requires macOS 10.14 Mojave)
    – Users can override the macOS setting to view Light or Dark mode at any time. View the Tech Note here.
  • New Holiday Easter Eggs!

Version 5.1.1

August 23, 2018

  • Added additional high-resolution radar maps
  • Added additional “this day in weather history” content

Version 5.1.0 

July 20, 2018

  • New 6-Panel Layout : A new 6-panel display option to better present PRO weather gauges on small screens. View the Tech Note here.
  • METRO Maps : New high-definition radar maps for metropolitan areas (where available, requires PRO Subscription).
  • Settings : The Personalization Center has been moved to the Settings menu for a more “Mac-like” user experience.
  • The Musselman Algorithm : Just the facts, Ma’am. A new, simplified weather report presenting only vital details.
  • Easter Eggs : They’re back! Social commentary and humor in peep art form.

Version 5.0.10

Jul 9, 2018

  • Added additional high-resolution radar maps
  • Added additional “this day in weather history” content

Version 5.0.9

Jun 26, 2018

  • Resolves a Potential Error with PRO Subscription Purchasing Options
  • Better Support for Restoring Previous Purchases

Version 5.0.8

Jun 24, 2018

  • Subtle Refinements to Improve App Responsiveness
  • Added Monthly PRO Subscription Option

Version 5.0.7

Jun 17, 2018

  • Additional refinements to Local, Regional and National Weather Maps

Version 5.0.6

Jun 16, 2018

  • Zoomable Weather Maps for PRO users are back (local, regional, national) by popular demand. 🙂
  • Revised customizations for Fahrenheit and Celsius temperature scales.
  • The last location viewed is now automatically retained and reloaded when the app is launched.
  • Fresh peeps added for PRO users.

Version 5.0.5

Jun 11, 2018

  • Better map centering and display for larger US states.
  • Better pin-point map centering for local view.

Version 5.0.4

Jun 8, 2018

  • Window position is now preserved when you quit the app.

Version 5.0.3

Jun 5, 2018

  • Increased the target size of the Buy PRO Subscription and Manage Subscription buttons in the Swackett PRO dialog — and added a click sound to them — to better reinforce the click experience.

Version 5.0.2

Jun 5, 2018

  • Added better support for PRO features on small screens and non-standard screen resolutions.

Version 5.0.1

Jun 3, 2018

  • Corrects a problem with GPS coordinate verification.
  • Added a new instant location verification button to the Personalization Center.

 

Version 5.0

May 30, 2018

What’s new version 5? Everything!

Swackett has been re-imagined for modern macOS computers — small screens and large. We’ve given the famous Swackett people symbols (peeps) a new place to share their dynamic visual weather forecasts — and with the new PRO upgrade — Swackett peeps appear not only appropriately dressed for the weather, but suggesting weather-appropriate activities.

For the first time, Swackett works with the Touch Bar on your MacBook Pro. Also for the first time, Swackett now supports small screens without scrolling. And in PRO mode Swackett takes full advantage of large screens to showcase WeatherStation gauges, This Day in Weather History, and more.

There is no other weather app like Swackett. Test drive the most innovative weather app ever created today — for free!

Version 4.1.3

Dec 11, 2017

  • Additional high-resolution user-interface elements

Version 4.1.1

Nov 28, 2017

  • Corrected location of Social Sharing panel

Version 4.1

Nov 24, 2017

  • Added additional local (metro) radar locations

Version 4.0.6

Dec 9, 2016

  • Improved support for the Today Widget
  • New Ministry Apparel edition for Perfect Weather Pairings
  • Support for Swackett’s new Micro Data Feed

 

Version 4.0.1

Jun 15, 2016

  • Day at a Glance added to Main Display Window
  • Age Gate Support Added for Specific Editions
  • Support for Retina Displays
  • Support for TODAY Notification Widget

Version 1.7.1

May 21, 2013

  • Performance enhancements
  • New Sun / UV Index
  • New Dog Walking Index
  • Improved support for interactive peeps

Version 1.7

Mar 22, 2013

  • Performance enhancements
  • General improvements for OS X Mountain Lion
  • Improved support for interactive peeps

Version 1.6

Aug 8, 2012

  • NEW Weather At-a-Glance / Storm Tracker
  • General performance enhancements

Version 1.5

Dec 22, 2011

  • Support for sharing weather reports and peeps to Twitter and Facebook.
  • Added a Holiday Edition with built-in “PeepCast Radio” that plays great holiday music through January 6th
  • Numerous bug fixes and performance refinements

Version 1.4

Aug 31, 2011

  • Added “In-App Purchases” for editions (requires OS X Lion)
  • Added “Restore Purchased Editions” button
  • Radar animations are now disabled when swackett is running in the background for better CPU performance

Version 1.2

Jun 17, 2011

  • Support for International Locations: You can now view weather reports for than 2 million locations worldwide.
  • Even Smarter Ads: Your advertising preferences are now available to multiple ad vendors in order to best present you with ads that will be of value to you.
  • New Watches and Warnings Panel: Allows instant access to weather watches and warnings for only the locations you care about.
  • New Alert Icons: New alert icons to make you aware of weather watches and warnings for your personal locations.
  • New Peeps!
  • General system changes to improve reliability and performance.

Version 1.1

Jan 25, 2011

Features and Improvements:

  • Twitter integration.
  • Added custom temperature range controls (user-defined hot, warm, cold, cool and frigid settings).
  • Improved location management: Easier adding, removing, renaming and re-ording of locations.
  • Improved progress indicators and added a new “refresh now” button.
  • Added ability to disable “easter eggs”.
  • Enabled speech support.
  • Added tooltips.
  • General system changes to improve reliability and performance.

Bug Fixes:

  • Fixed sluggish response time issue experienced when swackett was left open in the background for a long period of time.
  • Made additional refinements to timelines, including accuracy of timeline data.
  • Fixed temperature-related display problems in the main peep zone.
  • Fixed a potential crashing problem when saving settings.
  • Fixed numerous display issues.

Version 1.0.1

Jan 6, 2011

  • Refinements to weather timeline.

Version 1.0

Jan 3, 2011

  • Hello World! 🙂
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Having Trouble with Siri Understanding “Swackatoomie”?

For some of our users Siri is able to understand the What To Take With Me shortcut trigger “Swackatoomie” each and every time it is spoken. 🙂

Unfortunately for other users, it sometimes won’t work at all. We are still investigating this issue — but the root cause appears to be how the user records  the trigger phrase with their voice.

A popular workaround if you are having trouble is to record the phrase “Swackett to me” instead of “Swackatoomie”.

Alternately — you can record any phrase you wish. Some example you might try:

  • Leaving the house now
  • Do I need a jacket?
  • Going outside now

Are you having trouble with this feature? If so, please let us know — we are more than happy to help.

Team Swackett

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Swackatoomie: Now Supporting Siri Shortcuts

iOS 12 Siri Shortcut Support

  • New “Take It With Me” Siri Shortcut
  • Just ask Siri to “Swackettoomie” and instantly view weather-appropriate items you’ll need if going outside.
  • Works from any iPhone screen — including the Lock Screen.
  • The Siri trigger phrase is customizable.

Special Weather Information

  • Today’s High and Low temperature appear with timestamps.
  • Recommended weather-appropriate accessories are presented along with pertinent forecast details for the day — in Musselman Report format.