Support Resources for Swackett® Apps
Need help? We’re here for you! This support portal is your very fastest way to get an answer to questions about all things Swackett.
Scroll down for fast access to:
Still need help? Tap here to Submit a Support Ticket (user account required).
Founded in 2010, Swackett engineers have had a lot of time to do app experimentation. Many of those ideas grew into full-blown apps that were released to the public. Not every app is suited for a long life however — and some of our apps had to be depreciated over time. These apps are below.
Continue reading “Depreciated Apps”Swackett 7 for macOS contains dozens of windows you can use to customize a weather forecast to your liking. Swackett can manage the placement of these windows to help make sure all windows are visible on the screen at the same time (to help limit overlap).
At the same time, Swackett will preserve window positions — remembering the size and placement of windows that you move. This enables you to build a custom display that suits your need and is the same day-to-day.
Continue reading “Preserving Window Positions in Swackett 7 for macOS”And it’s something special.
This new version of Swackett will be made available to all Swackett macOS version 5 users — including those marooned in the older 5.1.x versions as a result of our change in ownership (sandboxing issue).
Our latest flagship app for Mac builds on the strength of our IQ Weather Engine — and layers in the very best of Apple’s latest tech — including deep support for macOS Catalina, Big Sur and Swift UI. This combination of technology unlocks the true potential for apps like Swackett.
Coming soon. 😃
We are deploying new data centers in Europe (Ireland) and Asia/Pacific region (Sydney). We are making DNS changes in all data centers.
These events could cause temporary outages lasting only a few minutes.
If you experience any issues with your Swackett apps — simply relaunch the app.
This issue has been resolved.
Below are technical issues we are aware of in our Swackett for macOS app. These issue receive priority attention from our team.
| Version | Status | Description | Solved |
|---|---|---|---|
| 7.0.2 | Active | When expanded to full-screen, widget windows appear as a black square with a small gray or white square inside. Workaround: Grow widows slowly by dragging to resize. | |
November 1, 2019
September 25, 2019
Updated: 2:00 PM EDT
RESOLVED
Swackett servers in the eastern United States were experiencing network connectivity issues at our data center in Toronto, Canada. This is caused sporadic outages for some users (if your Swackett app tries to connect to one of these servers).
This issue has been resolved. We are so sorry for any inconvenience.
We will post any additional updates on this page.
Team Swackett
September 22, 2019
