Welcome to Swackett Support
Need help? We’re here for you! This support portal is your very fastest way to get an answer to questions about all things Swackett.
Scroll down for fast access to:
- Search the Swackett Support Database
- Get support for a specific Swackett App
- See the most commonly used Support TAGS (tap and learn)
Still need help? Tap here to Submit a Support Ticket (user account required).
Current App Versions
We’ve refined our portfolio of weather apps recently to focus on delivering the best user experience possible. We’ve retired some apps — and have lovingly restored some of our very first apps (now called classic apps). 😃
All currently shipping and supported Swackett apps are listed below.
Can’t find your app here? Check our listing of Depreciated Apps.
| Swackett® for macOS | Mac | platform |
| Version 7.0.2 | macOS 10.15+ |  |
| August 25, 2020 | release date | |
| Download on the Mac App Store |
| Swackett® for iOS | iPhone | platform |
| Version 6.0.1 (6571) | iOS 11.4+ | version |
| September 25, 2019 | release date | |
| Download on the App Store |
| Swackett Classic for iOS | iPhone | platform |
| Version 7.0.2 | iOS 13+ | |
| August 23, 2020 | release date | |
| Download on the App Store |
| Swackett Classic for iPad | iPad | platform |
| Version 7.0.2 | iOS 13+ | |
| August 23, 2020 | release date | |
| Download on the App Store |
Swackett Network Status
Below are status updates and technical issues affecting Swackett apps and APIs.
| Date | Product | Description | Resolved |
|---|---|---|---|
| 2022 Apr 10 | Legacy Apps | Network issue resulting in downtime of 2 hours, 12 minutes in select parts of the world. | Yes |
| 2020 Oct 26 | Select Apps and APIs | Weather data provider issue in select parts of the world, resulting in sporadic server overload. | Yes |
| 2020 Mar 7 | All Apps and APIs | Downtime incident related to network upgrades. | Yes |
| 2019 Apr 4 | APIs | Downtime incident. | Yes |
| 2018 Jun 9 | All Apps and APIs | Data accuracy issue related to humidity levels. | Yes |
| 2017 Nov 11 | APIs | Downtime incident. | Yes |
Depreciated Apps
Founded in 2010, Swackett engineers have had a lot of time to do app experimentation. Many of those ideas grew into full-blown apps that were released to the public. Not every app is suited for a long life however — and some of our apps had to be depreciated over time. These apps are below.
Continue reading “Depreciated Apps”Preserving Window Positions in Swackett 7 for macOS
Swackett 7 for macOS contains dozens of windows you can use to customize a weather forecast to your liking. Swackett can manage the placement of these windows to help make sure all windows are visible on the screen at the same time (to help limit overlap).
At the same time, Swackett will preserve window positions — remembering the size and placement of windows that you move. This enables you to build a custom display that suits your need and is the same day-to-day.
Continue reading “Preserving Window Positions in Swackett 7 for macOS”Swackett version 7 Series is Coming Soon
And it’s something special.
This new version of Swackett will be made available to all Swackett macOS version 5 users — including those marooned in the older 5.1.x versions as a result of our change in ownership (sandboxing issue).
Our latest flagship app for Mac builds on the strength of our IQ Weather Engine — and layers in the very best of Apple’s latest tech — including deep support for macOS Catalina, Big Sur and Swift UI. This combination of technology unlocks the true potential for apps like Swackett.
Coming soon. 😃
Known Issue: Data Center Upgrade
We are deploying new data centers in Europe (Ireland) and Asia/Pacific region (Sydney). We are making DNS changes in all data centers.
These events could cause temporary outages lasting only a few minutes.
If you experience any issues with your Swackett apps — simply relaunch the app.
This issue has been resolved.
Swackett 7 for macOS: Known Issues
Below are technical issues we are aware of in our Swackett for macOS app. These issue receive priority attention from our team.
| Version | Status | Description | Solved |
|---|---|---|---|
| 7.0.2 | Active | When expanded to full-screen, widget windows appear as a black square with a small gray or white square inside. Workaround: Grow widows slowly by dragging to resize. | |
Version History: Swackett for macOS 5.2.2
Version 5.2.2
November 1, 2019
- Full Support for macOS 10.15 Catalina
