Posted on

Current App Versions

We’ve refined our portfolio of weather apps recently to focus on delivering the best user experience possible. We’ve retired some apps — and have lovingly restored some of our very first apps (now called classic apps). 😃

All currently shipping and supported Swackett apps are listed below.

Can’t find your app here? Check our listing of Depreciated Apps.

Swackett® for macOSMacplatform
Version 7.0.2macOS 10.15+
August 25, 2020 release date
Download on the Mac App Store  
Swackett® for iOSiPhoneplatform
Version 6.0.1 (6571)iOS 11.4+version
September 25, 2019 release date
Download on the App Store  
Swackett Classic for iOSiPhoneplatform
Version 7.0.2 iOS 13+
August 23, 2020release date
Download on the App Store 
Swackett Classic for iPadiPadplatform
Version 7.0.2 iOS 13+
August 23, 2020release date
Download on the App Store 
Posted on

Welcome to Swackett Support

Need help? We’re here for you! This support portal is your very fastest way to get an answer to questions about all things Swackett.

Scroll down for fast access to:

  • Search the Swackett Support Database
  • Get support for a specific Swackett App
  • See the most commonly used Support TAGS (tap and learn)

Still need help? Tap here to Submit a Support Ticket (user account required).

Posted on

Swackett Network Status

Below are status updates and technical issues affecting Swackett apps and APIs.

DateProductDescriptionResolved
2020 Oct 26Select Apps and APIsWeather data provider issue in select parts of the world, resulting in sporadic server overload.Yes
2020 Mar 7All Apps and APIsDowntime incident related to network upgrades.Yes
2019 Apr 4APIsDowntime incident.Yes
2018 Jun 9All Apps and APIsData accuracy issue related to humidity levels.Yes
2017 Nov 11APIsDowntime incident.Yes
Posted on

Swackett 7 for macOS: Known Issues

Below are technical issues we are aware of in our Swackett for macOS app. These issue receive priority attention from our team.

VersionStatusDescriptionSolved
7.0.2ActiveWhen expanded to full-screen, widget windows appear as a black square with a small gray or white square inside.

Workaround: Grow widows slowly by dragging to resize.
Posted on

Preserving Window Positions in Swackett 7 for macOS

Swackett 7 for macOS contains dozens of windows you can use to customize a weather forecast to your liking. Swackett can manage the placement of these windows to help make sure all windows are visible on the screen at the same time (to help limit overlap).

At the same time, Swackett will preserve window positions — remembering the size and placement of windows that you move. This enables you to build a custom display that suits your need and is the same day-to-day.

Continue reading “Preserving Window Positions in Swackett 7 for macOS”
Posted on

Swackett version 7 Series is Coming Soon

And it’s something special.

This new version of Swackett will be made available to all Swackett macOS version 5 users — including those marooned in the older 5.1.x versions as a result of our change in ownership (sandboxing issue).

Our latest flagship app for Mac builds on the strength of our IQ Weather Engine — and layers in the very best of Apple’s latest tech — including deep support for macOS Catalina, Big Sur and Swift UI. This combination of technology unlocks the true potential for apps like Swackett.

Coming soon. 😃

Posted on

Known Issue: Data Center Upgrade

We are deploying new data centers in Europe (Ireland) and Asia/Pacific region (Sydney). We are making DNS changes in all data centers.

These events could cause temporary outages lasting only a few minutes.

If you experience any issues with your Swackett apps — simply relaunch the app.

This issue has been resolved.