Please do not include the degree symbol (°) in custom locations.
Please do not include N, S, W or E direction designators in custom locations.
And if in the western hemisphere, please include the dash (–) for latitude coordinates.
For example, Denver has an GPS coordinate of:
39.7392° N, 104.9903° W
But should be entered in the Personalization Center as:
Latitude: 39.7392
Longitude: -104.9903
This work-around will get you up and running while we address this problem on our servers.
This issue has been resolved.