Support Resources for Swackett® Apps
Updated: 2:00 PM EDT
RESOLVED
Swackett servers in the eastern United States were experiencing network connectivity issues at our data center in Toronto, Canada. This is caused sporadic outages for some users (if your Swackett app tries to connect to one of these servers).
This issue has been resolved. We are so sorry for any inconvenience.
We will post any additional updates on this page.
Team Swackett
September 22, 2019
Swackett 6 apps feature dozens of weather widgets grouped into stylized collections. Widget collections can be enabled with a single tap — and widgets from different collections can be mixed and matched to suit any need.
Because widgets can change their appearance based on the data they are displaying — and because of the sheer number of available widgets — the ability to display a widget’s name and ID is available in Settings. Making the widget name and ID visible can aid in organizing widgets to suite a user’s taste.
Widget names and IDs are hidden by default, but can be made visible when needed. Visibility is controlled in the Layout and Skins section of the Setting tab.
Updated 1:30 PM EDT
Swackett servers in the eastern United States are currently experiencing a very heavy load — more than 20-times normal. This is causing sporadic outages for some users (if your Swackett app tries to connect to one of these servers).
We are deploying extra resources now — and we are watching the situation closely.
If you experience any issues please let us know, Our tech support lines are open!
Team Swackett
January 4, 2019
January 3, 2019
December 22, 2018
December 21, 2018
Optional Morning and Evening Weather Updates Delivered via Push Notification
November 30, 2018
November 13, 2018
November 11, 2018
November 3, 2018
October 29, 2018
October 15, 2018
Swackett apps are not available for Android at this time.
Warning
Be aware that 3rd party web sites exist that claim to offer a free version of Swackett for Android for download. These sites are not licensed to distribute official Swackett apps.
Official Distributors of Swackett Apps for Android
Historically Swackett apps for Android have been available exclusively through through these reputable distributors:
Swackett does not recommend any other Android distributors for our products.
Swackett apps for iOS support up to 10 custom locations. We’ve recently upgraded Custom Locations to make configuring them a simple, 3-step process. 🙂
Swackett comes preloaded with 10 locations from around the world. You can replace any of these by typing in a new city name and tapping the Done button. This will save your new location.
To activate the new location, simply open the Locations Shortcut panel (Step 01 above) and tap the city name.
Want More Control? You’ve Got It!
Tap the Validate GSP Coordinates button to view and refine your custom location to within 365 feet of where you are standing.
Got Questions? Having trouble with Custom Locations?
We can set your custom locations for you remotely. Create a Tech Support ticket on this site if you have any issues with Custom Locations.
Swackett for iOS now features special weather updates sent to your phone in the morning and evening (via push notification). At a glance you can now be made aware of important weather details — without unlocking your phone — or opening the Swackett app.
Up-to-date weather details for your current location are crafted into a brief update message — with full details available with a single tap via the Swackett app.
Activation
To activate these push notifications go to Settings, scroll down to the Push Notification section, and enable your desired time of delivery. Morning updates can be received during the 5:00 AM, 6:00 AM, 7:00 AM and 8:00AM hours (usually delivered at the top of the hour. Similarly, Evening updates can be received during the 5:00 PM, 6:00 PM, 7:00 PM and 8:00PM hours
Morning and Evening Weather Updates require Swackett for iOS version 5.2.4 or greater.
