Have your PRO features in Swackett for Mac suddenly disappeared?
Swackett apps were acquired recently and — as a result — Apple had to do a “binary reassignment” on Swackett for macOS — from version 5.1.1 and forward.
This means an upgrade to 5.1.1 will install a brand new app on your hard drive.
In some cases — when an older version of Swackett exists in the Application folder on a hard drive — the App Store application will install new versions of Swackett in a folder in the same location (also named “Swackett”) — both the new version of Swackett and the old version remain installed. As a result some users are launching the older versions of Swackett without being aware of it — and this can produce an unexpected experience.
Make sure you only have one version of Swackett on your Mac. Check the About Swackett… menu to verify which version you are running.
Making It Right
If you’ve been having trouble with your PRO features please know that we’re dedicated to making it right. We are here for you. 🙂
Users who have reported PRO issues via our support site can request a free PROMO CODE that will grant them access to PRO features for life (a $9.99 value).
To request a promo code — simply let us know via your support ticket.
In June 2018 Swackett’s version 5-series included new PRO weather gauges originally designed for large screens. Never intended to be used on smaller screens — users made it clear they wanted to see these new gauges on any size screen.
We heard you. 🙂
Version 5.1 includes a new option adding 2 panels to the classic Swackett 4-panel design. These new panels house these PRO weather gauges on two different tabs — even on the smallest MacBooks.
Swackett PRO upgrade unlocks special features including activity-based peeps, dark mode, high-resolution radar and satellite imagery (where available), animated radar loops, and location management features. Swackett PRO takes full advantage of large screens to showcase WeatherStation gauges, This Day in Weather History, and more.
Swackett PRO Features
- Dark Mode
- Activity Peeps
- Upgraded Radar Resolution
- Radar Animation Loops
- WeatherStation Mode
- Location Management
- Swackett PRO Subscription
- Annual Subscription — $5.99 per year (only 50 cents per month).
- Month-to-Month Subscription — $0.99 per month
- Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
- Payment will be charged to iTunes Account at confirmation of purchase
- Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase
Swackett apps for macOS support up to 15 custom locations. We’ve recently upgraded Custom Locations to make configuring them a simple, 3-step process. 🙂
Swackett comes preloaded with 10 locations from around the world. You can replace any of these by typing in a new city name and tapping the Done button. This will save your new location.
To activate the new location, simply open the Locations Shortcut panel (Step 02 above) and tap the city name.
Want More Control? You’ve Got It!
Tap the Validate GSP Coordinates button to view and refine your custom location to within 365 feet of where you are standing.
Got Questions? Having trouble with Custom Locations?
We can set your custom locations for you remotely. Create a Tech Support ticket on this site if you have any issues with Custom Locations.
Updated December 22, 2018
By popular demand we’ve carried forward the multiple radar views of specific location in Swackett PRO — with two different improvements:
- These new view are now centered on your exact location.
- The base imagery and radar overlays are high-resolution.
These views have been incredible popular in their simplicity and the value of the visual information they provide.
You can view Satellite imagery and radar (where available) by clicking Local Radar / Imagery… from the View Menu.
On larger screens if you make the default Swackett window taller a mini- Satellite strip will pop out and always be visible. Click on that to view multiple imagery views.
Are you having an issue with Swackett?
Do you have an idea for Swackett?
Please talk to us — we want to hear from you. We discuss each and every email, support ticket and App Store review — and we act on them quickly.
You have the opportunity to help shape a world-class weather app. Reach out to us.
We experienced intermittent connectivity issue starting at 6:27 PM eastern time today — lasting exactly 18 minutes. All modern Swackett apps were affected.
There was no data loss. The issue appears to be centered around a third-party data provider.
This issue has been resolved — and we’ve installed an alert to prevent it from happening again,
All services have been fully restored. We apologize for any inconvenience caused by this issue.
It appears there was a glitch in the custom Celsius temperature settings in the Personalization Center.
Peeps would sometimes appear with the wrong clothing — and spine badges were incorrect (off by 30 degrees or so).
Engineering has deployed a fix now — and will investigate further to make sure the issue is solved everywhere.
This issue has been resolved. We’re sorry for any inconvenience caused by this issue — and (as always) we appreciate your continued use of Swackett apps!
Please do not include the degree symbol (°) in custom locations.
Please do not include N, S, W or E direction designators in custom locations.
And if in the western hemisphere, please include the dash (–) for latitude coordinates.
For example, Denver has an GPS coordinate of:
39.7392° N, 104.9903° W
But should be entered in the Personalization Center as:
This work-around will get you up and running while we address this problem on our servers.
This issue has been resolved. We’re sorry for an inconvenience caused by this issue — and (as always) we appreciate your continued use of Swackett apps!
Swackett for macOS features a special WeatherStation Mode as a Dark Mode option. Built for large screens, WeatherStation Mode adds standard weather gauges (as found in Atmospheric™ by Swackett®) to the expanded Swackett IU. These weather gauges show conditions for the selected location.
*WeatherStation mode requires a Swackett PRO subscription.