Known Issue: Data Center Upgrade

We are deploying new data centers in Europe (Ireland) and Asia/Pacific region (Sydney). We are making DNS changes in all data centers.

These events could cause temporary outages lasting only a few minutes.

If you experience any issues with your Swackett apps — simply relaunch the app.

This issue has been resolved. 

Swackett 7 for macOS: Known Issues

Below are technical issues we are aware of in our Swackett for macOS app. These issue receive priority attention from our team.

VersionStatusDescriptionSolved
7.0.2ActiveWhen expanded to full-screen, widget windows appear as a black square with a small gray or white square inside.

Workaround: Grow widows slowly by dragging to resize.

Known Issue: Processing Complex GPS Codes

Please do not include the degree symbol (°) in custom locations.

Please do not include N, S, W or E direction designators in custom locations.

And if in the western hemisphere, please include the dash () for latitude coordinates.

For example, Denver has an GPS coordinate of:

39.7392° N, 104.9903° W

But should be entered in the Personalization Center as:

Latitude: 39.7392

Longitude: -104.9903

This work-around will get you up and running while we address this problem on our servers.

This issue has been resolved. 

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