Select Swackett apps are experiencing “stuck” local radar imagery in different parts of the country.
If your local radar does not present as an animated radar image for your location — or you see a gray placeholder page — please let by know by submitting a tech support ticket. We are able to work with you to flush the page and get your local radar running again.
We’re sorry for an inconvenience caused by this issue — and we appreciate your patience.
Swackett app infrastructure will undergo scheduled outages from Thursday, March 2nd thru Sunday, March 5th as we migrate our radar systems to new, high-resolution satellite and radar imagery. This outage will allow us to perform maintenance on the primary servers used by all Swackett information assets.
When is the maintenance?
- (North American Eastern Time) Thursday, March 2nd thru Sunday, March 5th Eastern Time
- (GMT+0 Time) Thursday, March 2nd thru Sunday, March 5th from 4:00 to 4:30 GMT
What about weather forecast?
Forecasts and weather images will be available during this outage, but up-to-the-minute weather radar/imagery may be delayed up to 30 minutes. During the changeover animated radar loops will not work for periods of time.
Will my Swackett website still work?
Yes. But be advised that weather imagery and radar will temporarily be affected in the USA and Canada — with delays in some locations lasting up to an hour.
Will my Swackett app still work?
Yes. But be advised that weather information will not be delayed — but eather imagery and radar will temporarily be affected in specific countries.