Support Resources for Swackett® Apps
We are deploying new data centers in Europe (Ireland) and Asia/Pacific region (Sydney). We are making DNS changes in all data centers.
These events could cause temporary outages lasting only a few minutes.
If you experience any issues with your Swackett apps — simply relaunch the app.
This issue has been resolved.
By popular demand we’ve carried forward the multiple radar views of specific location in Swackett PRO — with two different improvements:
These views have been incredible popular in their simplicity and the value of the visual information they provide.
You can view Satellite imagery and radar (where available) by clicking Local Radar / Imagery… from the View Menu.
On larger screens if you make the default Swackett window taller a mini- Satellite strip will pop out and always be visible. Click on that to view multiple imagery views.
High-resolution satellite and radar imagery was refined and improved for greater Florida, including Tampa, Jacksonville and Orlando.
These new radars are now available in all Swackett apps.
High-resolution satellite and radar imagery was refined and improved for San Francisco Bay Area, Milwaukee, Wisconsin and Dallas, Texas.
These new radars are now available in all Swackett apps.
Select Swackett apps are experiencing “stuck” local radar imagery in different parts of the country.
If your local radar does not present as an animated radar image for your location — or you see a gray placeholder page — please let by know by submitting a tech support ticket. We are able to work with you to flush the page and get your local radar running again.
This issue has been resolved.
Swackett app infrastructure will undergo scheduled outages from Thursday, March 2nd thru Sunday, March 5th as we migrate our radar systems to new, high-resolution satellite and radar imagery. This outage will allow us to perform maintenance on the primary servers used by all Swackett information assets.
Forecasts and weather images will be available during this outage, but up-to-the-minute weather radar/imagery may be delayed up to 30 minutes. During the changeover animated radar loops will not work for periods of time.
Yes. But be advised that weather imagery and radar will temporarily be affected in the USA and Canada — with delays in some locations lasting up to an hour.
Yes. But be advised that weather information will not be delayed — but eather imagery and radar will temporarily be affected in specific countries.
