Known Issue: Data Center Upgrade

We are deploying new data centers in Europe (Ireland) and Asia/Pacific region (Sydney). We are making DNS changes in all data centers.

These events could cause temporary outages lasting only a few minutes.

If you experience any issues with your Swackett apps — simply relaunch the app.

This issue has been resolved. 

Radar Imagery Zoom Magnification (Swackett PRO)

By popular demand we’ve carried forward the multiple radar views of specific location in Swackett PRO — with two different improvements:

  • These new view are now centered on your exact location.
  • The base imagery and radar overlays are high-resolution.

These views have been incredible popular in their simplicity and the value of the visual information they provide.

You can view Satellite imagery and radar (where available) by clicking Local Radar / Imagery… from the View Menu.

On larger screens if you make the default Swackett window taller a mini- Satellite strip will pop out and always be visible. Click on that to view multiple imagery views.

 

Scheduled Outages for High-Resolution Radar Imagery Upgrade

Swackett app infrastructure will undergo scheduled outages from Thursday, March 2nd thru Sunday, March 5th as we migrate our radar systems to new, high-resolution satellite and radar imagery. This outage will allow us to perform maintenance on the primary servers used by all Swackett information assets.

When is the maintenance?

  • (North American Eastern Time) Thursday, March 2nd thru Sunday, March 5th Eastern Time
  • (GMT+0 Time) Thursday, March 2nd thru Sunday, March 5th from 4:00 to 4:30 GMT

What about weather forecast?

Forecasts and weather images will be available during this outage, but up-to-the-minute weather radar/imagery may be delayed up to 30 minutes.  During the changeover animated radar loops will not work for periods of time.

Will my Swackett website still work?

Yes. But be advised that weather imagery and radar will temporarily be affected in the USA and Canada — with delays in some locations lasting up to an hour.

Will my Swackett app still work?

Yes. But be advised that weather information will not be delayed — but eather imagery and radar will temporarily be affected in specific countries.

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